Creating, Managing, and Reviewing Products - m3ter Documentation

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You can create Products in m3ter to represent the products and services you offer to your end customers. You can then create and configure the required Product entities in you m3ter Organization to bill end-customers for Product consumption:

This topic explains how to create Products for your Organization, review Product entities, create Product entities, and how to check a Product’s metadata:

Creating Products

To create a Product:

  1. In the Console, select Products. The Products page opens and lists any existing Products in your Organization.
  2. Select Create product. The Create page opens:
  3. On the Create page enter the details of your new Product:

Tip: Required Attributes? Both attributes are required and are marked with a red asterisk.

  1. Select Create product:

  2. If you want to edit a Product’s details, select the Edit button, make your changes, and click Update.

  3. If you want to remove a Product, select Delete:

  1. Select Yes to confirm the delete action.

Important: Product has child entities! If you attempt to delete a Product and child entities exists that belong to the Product - such as Plan Templates or Meters - then you will not be able to and an error message will show.

Reviewing Product Entities

On the Product details page, you can review and check various types of entities created for a Product and which belong to it.

To review Product entities:

  1. In the Console, select Products. The Products page opens.
  2. Search for the Product you want to review and select the Name hotlink text to open the Product. The Product details page opens.
  3. Scroll down the page and entities belonging to a Product are listed under tabs:

When you first open the Product details page, the Meters tab is selected by default.

  1. Select a tab to review the entities of that type that belong to the Product:

  2. You can manage entities belonging to a Product:

Creating Product Entities

You can create entities for a Product directly from the Product details page.

This section shows how to create a Product Plan as an example. To create other entity types for a Product, you can follow similar steps.

To create Product entities:

  1. In the Console, select Products. The Products page opens.

  2. Search for the Product you want to create an entity for and select the Name hotlink text to open the Product. The Product details page opens.

  3. Scroll down the page and select the tab for the entity type you want to create for the Product - for the current example Plans:

  4. Select Create plan. The Create page opens with the Product pre-selected.

  5. Select or enter the other required Plan details:

  1. Configure the other Plan attributes as required:
  1. Select Create plan. You are returned to the Product details page and the new Product entity is shown on the Plans tab:

Reviewing Product Metadata

If you scroll down the Product details page, you can review Product metadata:Custom fields. Any Custom fields created for the Product entity are listed:

External mappings. Any existing mappings created for the Product are listed:

Integration runs. If you’ve set up an integration that synchronizes the Product with an external system, the date/time and status of the Latest integration run are shown. You can use a text hotlink to open details of this latest run or View all runs. See Reviewing Integration Run Details.

Custom Fields

You can define Custom Fields when creating a Product or edit the Product at a later date to do this. Any Custom Fields you create for an individual Product override those you’ve created for Products at the Organizational level. We strongly recommend reviewing Working with Custom Fields before you create Custom Fields.